Sitarey - Frequently Asked Questions

1. Is there any quality assurance for the items ordered?

Each garment is delivered to the customer only after it has cleared a stringent quality check process comprising 5 layers of checking.

The process is implemented at each stage of production & each garment is made with an equal amount of love and passion.
2. What if I have a complaint regarding my order?
You can get in touch with our customer support team through the “Contact” section on the website.
Simply send an email to for any complaint.
Our customer care team is always at your service (Monday - Saturday, 9:30 AM - 6:00 PM (IST).
3. Do you take alteration requests?
No, Sitarey does not do any alterations or customisations.
4. If there's a sizing issue can I exchange my order?

Yes. Item is eligible for an exchange request only once & you can email at within 48 hours of receiving the parcel.        

Once we receive it, it will undergo a thorough quality inspection and if it passes through, we will process your request. For more information, please refer to our Return & Exchange Policy

5. What's the shipping fee?

Shipping is FREE within India.